Primoro — the operating system for a modern dental practice

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The patient mobile app — with practice workflows built in

Hero summary

A mobile‑first patient experience, fully connected to how your practice actually runs — before, during, and after every appointment.

Primoro is built around a patient‑first mobile app that gives practices and patients something genuinely new: one joined‑up experience spanning booking, forms, communication, aftercare, and payments — all directly connected to practice workflows and staff execution.

This isn’t a bolt‑on app or another portal. It’s the centre of the platform.

CTAs

→ Request a demo

→ Explore Primoro CORE

The core idea

Most dental apps stop at reminders or basic messaging.

Primoro goes further — connecting patients, communication, and staff execution into one governed system.

• Patients see one clear, consistent mobile experience
• Practices gain real‑time visibility and control — without fragmented tools

Every interaction in the patient app — booking, forms, messages, aftercare, deposits — is directly connected to:

• appointments
• staff availability and responsibilities
• tasks and workflows
• surgery and decontamination readiness
• documents, policies, and compliance
• secure communication and acknowledgement

This end‑to‑end connection — from the patient’s phone through to day‑of operations — is what makes Primoro different.

The patient mobile app

At the heart of Primoro is a mobile app that allows patients to:

• Book, confirm, reschedule, or cancel appointments
• Complete forms and consents at the right time
• Receive clear, consistent communication from the practice
• Access aftercare instructions and guidance
• Manage care plans, hygiene visits, and household bookings
• Stay informed throughout their treatment journey

All without phone queues, paper forms, unmanaged portals, or informal messaging.

Every patient action feeds directly into practice workflows — automatically.

Secure, unified communication — without unregulated tools

Primoro replaces fragmented communication tools with one secure, auditable communication system.

Patients and staff communicate via:

• app‑based notifications
• secure messaging
• time‑sensitive updates and acknowledgements

All communication is:

• delivered through appropriate channels automatically
• linked to tasks or callbacks where action is required
• visible for governance, continuity, and audit

No WhatsApp groups.

No inbox chasing.

No lost context.

Staff mobile execution — with clear boundaries

Alongside the patient app, Primoro includes a staff‑only mobile experience designed for personal devices.

Staff can:

• view their own tasks and responsibilities
• receive secure alerts and updates
• act on assigned work without shared logins or informal tools

Working boundaries are respected by design:

• notifications follow working patterns
• responsibility is explicit, not assumed
• actions are assigned — not broadcast

This supports responsiveness without creating always‑on pressure.

Everything included in Primoro CORE

Primoro is more than a patient app.

Behind the scenes, Primoro CORE connects scheduling, communication, tasks, rotas, governance, and AI into one shared operating system.

See exactly what’s included out of the box — and how it all works together.

→ Explore CORE features

Built for every role in the practice

Primoro works as one system — but the value looks different depending on how you use it day to day.

• For owners — fill more chair time, reduce waste, gain predictable control
• For managers — smoother days, fewer gaps, less firefighting
• For clinicians — protected chair time and better prepared patients

→ See how Primoro works by role

Built to expand — without breaking the experience

Primoro CORE is complete on its own.

As practices grow, optional add‑ons and suites extend capability across conversion, marketing, payments, and intelligence — while remaining fully white‑labelled to your practice brand and working alongside your existing PMS, rather than replacing it.

CORE continues to act as the orchestration layer across patient experience, operations, and governance — without fragmenting the workflow or changing how teams work day to day.

→ Explore add‑ons & suites

Built in a real practice — shaped by early adopters

Primoro was built by a dental practice owner, inside a live private practice, after years of dealing with disconnected systems, manual workarounds, and tools that added friction instead of removing it.

Foxbury Dental is the pilot practice helping shape Primoro’s CORE platform at launch, ensuring it works on real days — not just in demos.

Early Adopters Programme

The Early Adopters Programme brings together a small group of forward‑thinking practices working closely with the Primoro team.

Practices start with the full, stable CORE platform used day to day, then gain early access to selected roadmap modules as they are released. Early adopters become part of a practitioner‑led group shaping how Primoro evolves through real‑world feedback, shared insight, and direct product input.

This is not a beta programme. It’s a collaborative partnership with practices who want to influence the future of connected dental software — without committing to unfinished or experimental tools.

→ Learn more about the Early Adopters Programme

Why this is different

Primoro is not:

• a booking app
• a messaging tool
• a disconnected set of modules

It’s a mobile‑first, workflow‑connected operating system where:

• patients experience clarity and continuity
• communication is secure and governed
• staff work with clear ownership and boundaries
• practices gain real‑time visibility and control

That’s the CORE difference.

Final CTA

Fill more gaps. Waste less time. Earn more revenue. Run your practice on one connected system.

→ Request a demo

→ Explore Primoro CORE