Appointment Manager

flowchart TD s1(["Open Appointment Manager diary"]) s1:::user s4{"Change view or lens?"} s4:::user s6("Open Find Next finder") s6:::user s13("Confirm slot selection") s13:::user subgraph self_lane["Appointment Manager"] direction TB s2("Fetch rota entries for availability") s2:::self s3("Render Day View （practitioner-first）") s3:::self s5("Re-render Week / Month / Surgery lens") s5:::self s7("Show Find Next modal （constraints pane）") s7:::self s8("Check delegated patient access") s8:::self s9("Search compliant slots （window ∩ rota ∩ rules）") s9:::self s10{"Slots found?"} s10:::self s11("Render ranked results with diary preview") s11:::self s12("Explain no-availability reason") s12:::self s14("Create and confirm appointment; write audit log") s14:::self s15{"Absence-driven reschedule triggered?"} s15:::self s16("Create Reschedule Job; show Job Monitor") s16:::self s17{"Staff override per patient?"} s17:::self s18("Broadcast waitlist offer; show Offer Monitor") s18:::self s20("Lock slot; start engagement window") s20:::self s21{"Confirmation received in window?"} s21:::self s_end(["End"]) s_end:::self end subgraph patient_lane["Patient"] direction TB s19("Patient engages with offer") s19:::module end subgraph rota_manager_lane["Rota Manager"] direction TB rota_manager_recv_1["fetch generated rota entries"] rota_manager_recv_1:::ext rota_manager_recv_2["consume confirmed absence"] rota_manager_recv_2:::ext end subgraph family_profiles_lane["Family Profiles"] direction TB family_profiles_recv_1["verify delegation rights"] family_profiles_recv_1:::ext end subgraph ai_assistant_aiden_lane["AI Assistant （Aiden）"] direction TB ai_assistant_aiden_recv_1["surface availability / risk advisory"] ai_assistant_aiden_recv_1:::ext end subgraph communication_hub_lane["Communication Hub"] direction TB communication_hub_recv_1["send booking confirmation"] communication_hub_recv_1:::ext communication_hub_recv_2["broadcast waitlist offer"] communication_hub_recv_2:::ext end s1 --> s2 s2 --> s3 s3 --> s4 s4 -- "switch view" --> s5 s4 -- "book appointment" --> s6 s5 --> s4 s6 --> s7 s7 --> s8 s8 --> s9 s9 --> s10 s10 -- "yes" --> s11 s10 -- "no" --> s12 s11 --> s13 s12 --> s_end s13 --> s14 s14 --> s15 s15 -- "yes" --> s16 s15 -- "no — cancellation backfill" --> s18 s16 --> s17 s17 -- "manual takeover" --> s9 s17 -- "automation completes" --> s_end s18 --> s19 s19 --> s20 s20 --> s21 s21 -- "confirmed" --> s14 s21 -- "expired — return to pool" --> s18 s2 -. "fetch generated rota entries" .-> rota_manager_recv_1 s8 -. "verify delegation rights" .-> family_profiles_recv_1 s11 -. "surface availability / risk advisory" .-> ai_assistant_aiden_recv_1 s14 -. "send booking confirmation" .-> communication_hub_recv_1 s16 -. "consume confirmed absence" .-> rota_manager_recv_2 s18 -. "broadcast waitlist offer" .-> communication_hub_recv_2 classDef user fill:#fef3c7,stroke:#b45309,stroke-width:2.5px,color:#1f2937; classDef self fill:#dbeafe,stroke:#1d4ed8,stroke-width:2.5px,color:#0f172a; classDef module fill:#fce7f3,stroke:#be185d,stroke-width:2.5px,color:#1f2937; classDef ext fill:#f3e8ff,stroke:#7e22ce,stroke-width:2.5px,stroke-dasharray: 6 3,color:#1f2937;